Background
background
In addition to securing B2B sales channels, cross-border EC is a way to build B2C channels. In the U.S. and Canada, the e-commerce (retail) conversion rates are high, at 14.2% and 12.7% respectively, and cross-border e-commerce can be a powerful sales channel in these areas as well.
Challenge
challenge
Some cross-border EC methods utilize existing platforms such as Amazon while others are newly developed in-house, and the most appropriate method must be selected according to the merchandise and the phase of overseas expansion. In addition, post-sale aspects of payment, delivery, and customer support must also be carefully designed based on the available resources and risks. Selecting cross-border EC that does not fit the merchandise or starting without a well-developed system can lead to a decline in customer satisfaction and, in some cases, damage to the brand image.
Solution
solution
We will provide advice on the most appropriate cross-border EC selection based on the company’s merchandise, commercial distribution, and phase of overseas expansion, as well as support for listing, new construction, and operation system construction.
Business Content
service
- Advisory support for EC construction and operation
- Support for building new EC (e.g. Shopify)
- Existing EC setup and operation agent (Amazon US, etc.)
- Support for building inventory and logistics networks in the U.S.
